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  • 1. What is the Real Estate Super Knowledge?
    The Real Estate Super Knowledge (RESK) is an online platform dedicated to providing comprehensive and accessible real estate knowledge to Knight World Agent in Malaysia. It serves as an e-learning website designed to educate individuals interested and knowledge in real estate, whether they are beginners looking to start their journey or seasoned professionals seeking to enhance their expertise.
  • 2. What kind of courses does the Real Estate Super Knowledge offer?
    Our platform offers a diverse range of courses covering various aspects of real estate, including property law, investment strategies, market analysis, property management, and more. Whether you're interested in residential, commercial, or industrial real estate, we have courses to suit your needs. Classroom - A compulsory class for all KWR agent to attend and complete the test in it. Briefing & Sharing - Online project briefing for certain project. Also RESK Coaches sharing on skills. External Courses - Learn all the skills from Guru around the world.
  • 3. Are the courses suitable for beginners?
    Yes, absolutely! We have tailored courses for beginners, providing foundational knowledge to help you understand the basics of real estate. Our user-friendly interface and well-structured curriculum make it easy for newcomers to navigate and learn at their own pace.
  • 4. How can I enroll in a course?
    Enrolling in a course is simple. Just visit our website, browse through the available courses, and click on the one that interests you. Follow the enrollment instructions, create an account if you don't have one, and you'll be ready to start learning.
  • 5. Are the courses self-paced?
    Yes, all our courses are designed to be self-paced. This flexibility allows you to learn at a speed that suits your schedule and commitments. You can access course materials 24/7, giving you the freedom to study whenever and wherever you choose.
  • 6. Are there any prerequisites for the courses?
    Most of our courses do not have specific prerequisites. However, some advanced courses may recommend a basic understanding of real estate concepts. Check with your leader for any recommended prerequisites.
  • 7. Can I interact with instructors?
    Yes, our platform encourages interaction and collaboration. Each course has a mentioned Coach where you can ask in personal when you meet, share insights, and connect with instructors. This fosters a supportive learning community. Except for external Courses, where these courses is pre-subscribe by our Training Department.
  • 8. How long do I have access to course materials?
    Once registered as KWR agent, you have unlimited access to course materials till the day you leave. You can revisit lectures, review resources, and access updates for as long as the course remains available on our platform.
  • 9. Is there a certificate upon course completion?
    Yes, upon successfully completing a course and took the test given, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio, showcasing your commitment to ongoing learning in the field of real estate and importantly to pass to KWR admins so that you entitle for KWR company rewards and support.
  • 10. How can I contact support if I have technical issues or questions?
    If you encounter any technical issues or have questions regarding the courses, you can reach out to our support team through the contact form on our website or immediate reach to KWR admin for further enquiry. We are dedicated to ensuring a smooth learning experience for all our users and will respond to your inquiries promptly.
  • 1. I am experiencing difficulty logging into the RESK platform. What should I do?
    Please ensure that you are using the correct username and password. If the issue persists, try resetting your password using the "Forgot Password" option on the login page. If problems persist, contact KWR admins for assistance.
  • 2. I am unable to access certain courses or modules. How can I resolve this issue?
    Make sure your internet connection is stable. If the problem persists, clear your browser cache and cookies, or try using a different browser. If the issue continues, please reach out to KWR admins for further assistance.
  • 3. The videos are not playing properly, and I'm experiencing buffering issues. What can I do?
    Check your internet connection speed to ensure it meets the recommended requirements for video streaming. If problems persist, try lowering the video quality settings or using a different browser. If the issue continues, contact KWR admins for guidance.
  • 4. I encountered an error message while submitting my test. What should I do?
    Ensure that you have completed all required fields and followed the specified format for your submission. If the issue persists, try refreshing the page or using a different browser. You are suggested to use PC browser to do the test for better experience. For persistent problems, contact KWR admins and provide details about the error message for prompt assistance.
  • 5. I cannot download course materials or resources. How can I resolve this?
    Check your internet connection and ensure that you have sufficient storage space on your device. If the problem persists, try using a different browser or device. For ongoing issues, contact KWR admins, specifying the course and resource you are trying to download.
  • 6. I am encountering issues with the mobile version of the site. What should I do?
    Ensure that you are using a compatible browser and that your device meets the minimum system requirements. Clear your mobile browser cache and cookies, or try accessing the site from a different device. Get better learning experience by using RESK on your PC or laptop.
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